Contact supportSupport – Data.Share Step 1 of 911%Good day, You have a problem and need help? We are happy to help and support you and are available to answer any questions you may have.Contact details(Required)salutationMs.Mr.not specifiedyour contact details(Required) First Last position(Required)company(Required)phone(Required)e-mail(Required) project informationproject room name(Required)project room number(Required)You will find the project room number right next to the project name when you are logged into the project room. (The number is in blue brackets)category(Required)How can we help you?Data(-Upload/-Download)Extensions foldermutationsNew participantsstructural adjustmentaccess rightsOthersInformation New participantsDo you have an up-to-date list of participants?(Required) Yes noPlease send me an up-to-date list of participants. (Confirm with Next)List of participants with changes marked in colour Drop files here or Select filesAccepted file types: xls, xlsx, Max. file size: 10 MB, Max. files: 5. Do you have a participant list that shows adjustments in detail? You are welcome to send us your Excel file here.Participant mutation(adaptation)Do you have an up-to-date list of participants?(Required) Yes noPlease send me an up-to-date list of participants. (Confirm with Next)List of participants with changes marked in colour Drop files here or Select filesAccepted file types: xls, xlsx, Max. file size: 10 MB, Max. files: 5. Do you have a participant list that shows adjustments in detail? You are welcome to send us your Excel file here.Extensions folderDo you want to expand your project room folder structure with new folders?Do you have a folder structure list?(Required) Yes noFolder Structure List Drop files here or Select filesMax. file size: 10 MB, Max. files: 5. Do you have a structure and access rights list that shows adjustments in detail? You are welcome to send us your Excel file here.folder path(Required)Please give us the exact folder path including the parent folder in which the new folder should be created. Example: Project room -> Documentation -> C version -> C-51 version -> C51 architect -> 005_sample folderName of the folder above (parent folder)(Required)Name of the new folder(Required)Please note that new folders inherit the permissions of the parent folder. If you have a specific request for access rights, enter this in the Description of access rights field.Description access rightsWhich planners should have access rights to the new folder? Note: Read: Download and view files in the project room Write: upload new files/folders and add new versions Manage(Full Control): Create external links and delete files/foldersFolder (structure) adjustmentsPlease give us the exact folder path including the parent folder in which the folder name should be adjusted. Example: Project room -> Documentation -> C version -> C-51 version -> C51 architect -> 005_sample folderDo you have a folder structure list?(Required) Yes noFolder Structure List Drop files here or Select filesMax. file size: 10 MB, Max. files: 5. Do you have a structure and access rights list that shows adjustments in detail? You are welcome to send us your Excel file here.folder path(Required)Please give us the exact folder path including the parent folder in which the folder name should be adjusted. Example: Project room -> Documentation -> C version -> C-51 version -> C51 architect -> 005_sample folderExisting name of the folder(Required)New folder name(Required)Please note that new folders inherit the permissions of the parent folder. If you have a specific request for access rights, enter this in the Additional requests field.Other wishesWho should have access rights to the new folder? Note: Read: Download and view files in the project room Write: upload new files/folders and add new versions Manage(Full Control): Create external links and delete files/foldersAdjust access rightsWhich trade is affected by the adjustment of access rights? Note: Read: Download and view files in the project room Write: upload new files/folders and add new versions Manage(Full Control): Create external links and delete files/folders Please describe in detail or enclose a list of access rights.Do you have an access right or folder structure list on which the access rights are visible?(Required) Yes noAccess rights or folder structure list Drop files here or Select filesMax. file size: 10 MB, Max. files: 5. Do you have a structure and access rights list that shows adjustments in detail? You are welcome to send us your Excel file here.Specification of the trade concerned (work type)(Required)folder path(Required)Please give us the exact folder path including the parent folder in which the folder should be created. Example: Project room -> Documentation -> C version -> C-51 version -> C51 architect -> 005_sample folderName of affected folders + detailed description of access rights(Required)eg Please grant the electrical engineer the necessary access rights so that data can be uploaded in the relevant folder.Structure(-Upload/-Download)folder path(Required)Please give us the exact folder path including the parent folder in which the data download or upload should take place. Example: Project room -> Documentation -> C version -> C-51 version -> C51 architect -> 005_sample folderIs it a data download or a data upload?(Required)DownloadUploaddescription(Required)Please indicate how the data is transmitted to us or how the data should be transmitted to you.Further information/other questionsDo you still have unanswered questions or do you need help from our support team? We’re here to help.file Drop files here or Select filesMax. file size: 10 MB, Max. files: 5. 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